I am so troubled how could the manager JACKY treat me and my children in such horrible manner. She tells me they dont give receipts but I cant return something without a receipt.. This makes no sense.. Th fries were all old and cold .. The burgers soggggy ?? No ketchup or salt o pepper.. Also want to charge us for mayonnaise ??? WOW
I am very very troubled about the service at the Vernon Dairy Queen so much that im taking the time here to write on the wall... They have messed up my order 2 different times. The 2nd time I complaint to no avail. I was told they cant help me with out a receipt. But its funny I never got a receipt I was accused of lying from the manager and told they even reviewed the camera ???? Last night my teenagers brought me a 6 dollar meal, all are fries were half full and cold and old, no ketchup, salt or pepper or napkins. Today we all went there for the last time I just got of the phone with the manager JACKY who yelled at me on the phone and was extremely rued I talked with here for 7 minutes now my sundae melted , burger cold to complain about the fries she said she cant do anything unless I bring the fries back in ??? Im at home a long long ways away ??? She didnt even care to here about the complaint .. She hangup on me ?? I cant believe the service ?? WOW.. She should be fired ?There was no apology, no care at all .. Unbelievable.